ChamberMotion.com - Member services for Chambers of Commerce

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Online Survey Tools

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Online Survey Tools

In an era when technology changes are accelerating, low price competition abounds, sales channels are shifting daily, and loyal customers are in short supply, the organization that invests in a commitment to customer loyalty will gain an important competitive edge.

Chamber motion provides online survey tools for all members of Chambers of Commerce that give insight to customer satisfaction and also pinpoint areas of potential dissatisfaction. Chamber members will find this business solution essential as they strive to maintain their most valuable asset -- their customers.

[This service] has given our business a great advantage. I find the customer feedback is essential to manage our practice. I can see patterns of areas of concern and of outstanding employees being mentioned over and over again.
I use the results to individually reward employees and to make the necessary changes that our practice needs.
-Sonya Young, Rocky Mountain Dermatology, Cache County Chamber Member (Utah)
Using our online system, Chamber members receive access to:
  • Customizable survey forms that provide an overview and gauge of customer satisfaction. Online and/or hard copy forms are included.
  • Survey analysis reports to determine areas of success and potential dissatisfaction
  • Survey request cards & email templates to invite clients to participate
  • Online customer database to track and record valuable customer testimonials, comments and contact information
  • Coupon creator application to design discount coupons/offers that act as incentives for participating customers
  • Instant notification of completed surveys via email
  • Real time viewing of survey results
  • Tips and suggestions for effective survey creation
Click here to view the survey creator application.

 

See Also:

Business to Business Networking

Business Marketing & Advertising

Customer Tracking & Correspondence

 

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